Contact us
One address for everything — support, billing, privacy, legal, and feedback all go to the same inbox, read by a real person.
We respond to every message within 24 business hours — usually much faster.
Getting help with our apps
To help us resolve your issue quickly, please include:
- Your store URL (for example,
yourstore.myshopify.com) - Which app you're using (for example, EZ AOV Boost)
- A description of the issue or question
- Steps to reproduce the issue, if applicable
- Screenshots, if relevant
Before you write in, the Help Center and FAQs may have an instant answer — for EZ AOV Boost, setup, reward tiers, cart minimums, recommendations, A/B testing, and billing are all covered in the EZ AOV Boost Help Center and FAQs.
What we can help with
- App setup and configuration
- Feature questions and how-tos
- Bug reports and troubleshooting
- Billing and subscription questions
- Privacy, data, and legal inquiries
- Feature requests and feedback
Urgent issues
If the app is completely non-functional on your store or you have a security concern, email support@ezcommerceapps.com with “URGENT” in the subject line and we'll prioritize it.